Privacy Policy

Last updated: November 1, 2026

This Privacy Policy explains how Jamal Digital Hub (“we”, “us”, “our”) collects, uses and protects personal information when you visit jamaldigitalhub.com (the “Website”) or contact us about our services.

1. Information we collect

Information you give us

When you fill in our contact form, email us or message us on WhatsApp, we may collect:

• Your name
• Your email address and phone number
• Your company name and the service you are interested in
• Any details you include in your message, such as your project requirements

Information collected automatically

Like most websites, our hosting server records basic technical information when you visit, such as your IP address, browser type, device type, pages visited and the date and time of your visit. This information is used for security and to keep the Website working properly.

2. How we use your information

We use your information to:

• Respond to your enquiries and send quotes or proposals
• Provide and manage the services you request from us
• Communicate with you about your project
• Keep the Website secure and prevent spam or abuse
• Improve our Website and services

We do not sell your personal information, and we do not use it for any purpose that is not compatible with the reasons above.

3. Legal basis for processing

Where data protection laws such as the GDPR apply, we process your information on the following bases: to take steps at your request before entering into a contract, to perform a contract with you, for our legitimate interests in running and securing our business, or with your consent where required.

4. Cookies

Our Website uses only the cookies needed for it to function, such as those set by WordPress and our page builder. We do not currently use advertising cookies. If we add analytics or marketing tools in the future, we will update this policy and, where required, ask for your consent.

5. Sharing your information

We only share your information with trusted service providers who help us run our business, such as our web hosting provider and email service. These providers may only use your information to provide their services to us. We may also disclose information if required by law.

6. Third-party services

If you contact us through WhatsApp or follow links to social media platforms, your use of those services is governed by their own privacy policies. We are not responsible for the privacy practices of other websites.

7. Data retention

We keep enquiry and project information only for as long as needed to respond to you, provide our services, and meet legal, accounting or reporting requirements. When it is no longer needed, we delete it securely.

8. Data security

We use reasonable technical and organizational measures to protect your information, including encrypted HTTPS connections. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Ask us to correct or delete your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at the address below. We will respond within a reasonable time.

10. Children’s privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 16.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the “Last updated” date shown above.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your information, contact us:

• Email: jamaldigitalhub@gmail.com
• WhatsApp: +880 1745-014990
• Website: jamaldigitalhub.com/contact